Terms of Use

Last Updated: November 2025

These terms of use (these “Terms”) apply to your access to, and use of, the websites, online services, and content (collectively, the “Services”) operated or provided by Masco Canada Limited (“Masco,” “we,” “us,” or “our”). Please read these Terms carefully! By using any Service, you are agreeing to be bound by these Terms. You may not use any Service if you do not agree to these Terms.

Unless the context indicates otherwise, as used in these Terms, (i) “Content” refers to any or all text, documents, photographs, images, graphics, logos, emblems, designs, layouts, trademarks, trade names, service marks, copyrighted materials, audio and video presentations and other information and materials provided by us on, through, or in connection with any Service, including user interfaces and the selection, coordination and arrangement of such information and materials; and (ii) “Software” refers to any software application, software system, or computer program made available to you through or in connection with any Service.

BY USING THE SERVICE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THESE TERMS.

Please read these Terms carefully as they contain important information regarding your legal rights, remedies and obligations, including, but not limited to, disclaimer of warranties, limitations of liabilities, and indemnities.

Service Specific Terms

You may be required to accept other or additional terms in connection with your use of any Service (“Additional Service-Specific Terms”). In that event, such Additional Service-Specific Terms shall be deemed to be incorporated into and be a part of these Terms solely for purposes of such Service. In the event of any inconsistency between any provision of these Terms and any provision of any Additional Service-Specific Terms, the provision in the Additional Service-Specific Terms shall control with respect to such Service only.

Changes to the Services or these Terms

We may change or discontinue any Service at any time without prior notice or obligation to you; or charge, modify or waive any fees required to use any Service. To the extent permitted by applicable law, we may change these Terms at any time by notifying you of such changes by any reasonable means. We will make reasonable efforts to provide notice to you before the change takes effect so you can discontinue using any Service if you do not want to be bound by the changed Terms. (The means of providing such notice may vary depending on the type of Service you use. For example, if a Service you use is one of our websites (a “Website”), notice may be accomplished by posting the notice on such Website, and acceptance of any proposed change may be deemed to occur if you continue to use such Website.). The latest Terms will apply to any dispute or issue arising after the Terms have been updated to the extent permitted by applicable law. If you continue to use the Service after the effective date of a change, you will be deemed to have accepted the amended version of these Terms.

Personal Information Submitted Through the Services

Your submission of any personal information through the Services is governed by our Privacy Policy, located at the Website where you find these Terms (the “Privacy Policy”). You represent and warrant that any information you provide in connection with the Services is and will remain accurate and complete, and that you will maintain and update such information as needed. To the extent permitted by applicable law, by using the Services you consent to the collection, use, disclosure, and other handling of your personal information as set out in our Privacy Policy. In the event of any contradiction between these Terms and our Privacy Policy with respect to the handling of your personal information, our Privacy Policy will prevail.

Registration

Some Services may require you to be registered. When and if you register for any Service, you agree to (i) provide accurate, current and complete information about yourself as prompted by our registration form (including your e-mail address), and (b) maintain and update your information to keep it accurate, current and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your use of the applicable Service (or any portion thereof).

As part of the registration process, you will be asked to select a username and password. We may reject, or require that you change, any username, password or other information that you provide to us in registering, including if such information impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion. You are entirely responsible for maintaining the confidentiality of your username and password and such username and password are for your personal use only. You agree not to transfer or resell your use of or access to any Service to any third party. If you have reason to believe that your account with us is no longer secure, you must promptly change your password and immediately notify us of the problem by sending us an e-mail or calling us using the contact information provided at the end of these Terms. You are entirely responsible for any and all activities that are conducted through your account, whether or not authorized by you.

Intellectual Property Ownership and License

The Services are owned and operated by Masco and its licensors (if applicable), and the Services, including the Content and Software (and any and all intellectual property and other rights therein and thereto) are and will remain the property of Masco and its licensors. The Services, including the Content and Software, and the selection, compilation, collection, arrangement and assembly thereof, are protected by Canadian and international copyright, trademark and other intellectual property laws. Except as expressly set forth in these Terms or otherwise authorized in advance by Masco in writing, you shall not reproduce, modify, rent, lease, loan, sell, distribute, translate, or create derivative works based (whether in whole or in part) on, any part of the Services or any Content, Software, or other materials made available through the Services.

Subject to these Terms, we hereby grant you a limited, revocable, non-exclusive, non-transferable right and license to use the Services for personal, non-commercial purposes only. Masco reserves all rights not expressly granted herein. Without limiting the foregoing, you are not granted any right or license to use any Service for any commercial purpose or in any other way that would violate these Terms.

Prohibited Uses

Without limiting the section immediately above, you may not, in connection with any Service or the use thereof, do any of the following:

Reproduce, upload, post, transmit, display, modify, adapt, translate, create derivative works of, sell, resell, rent, lease, loan, timeshare, distribute, redistribute or otherwise use or exploit any materials or design elements of any Service;
Use or access any Service, including any Content or Software, for any commercial purpose or in any manner not expressly authorized herein, without our prior written consent;
Reverse engineer, decompile or disassemble any Software or any other Service or otherwise attempt to determine the source code or trade secrets of any Software or other Service;
Violate or attempt to violate the security of any Service;
Restrict or inhibit any other person from using any Service, including, without limitation, by means of “hacking” or defacing any portion of any Service;
Use any Service, including any Content or Software, for any tortious or fraudulent purpose or in any way that violates any applicable law or regulation;
Impersonate any person or entity, including without limitation any representative of Masco; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with any Service; or express or imply that any statements you make or any goods or services that you or anyone else provides are endorsed by us, without our prior written consent;
Transmit, post or otherwise make available through or in connection with any Service (a) any content or information that is unlawful, fraudulent, threatening, harassing, degrading, hateful, intimidating, abusive, libelous, defamatory, obscene, indecent, pornographic or otherwise objectionable, or otherwise fails to respect the rights and dignity of others; (b) any material, non-public information about any person or entity without the authorization to do so; (c) any information or material protected by trade secret, copyright, trademark, right of publicity or privacy or any other intellectual property or right of any third party, without the express prior written consent of the applicable owner or individual; (d) any material that would give rise to criminal or civil liability; that encourages conduct that constitutes a criminal offense; or that encourages or provides instructional information about illegal activities or activities such as “hacking,” “cracking,” or “phreaking”; or (e) any advertisements, solicitations, junk mail, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us);
Engage in spamming or flooding;
Transmit, post or otherwise make available through or in connection with any Service any software or other materials that contain any viruses, worms, Trojan horses, ransomware, keyloggers, logic bombs, Easter eggs that introduce unauthorized functionality, defects that affect functionality or security, date bombs, time bombs, spyware, adware, or other code, file, program or item of a destructive nature, invasive, or otherwise harmful nature that are intended or have the potential to damage, impair or hijack the operation of, or to monitor the use of, any hardware, software, system or data (each, a “Virus”);
Remove any copyright, trademark or other proprietary rights notices contained in or relating to any Service, including with respect to any Content or Software;
“Frame” or “mirror” any part of any Website, or otherwise incorporate any portion of any Website into any product or service, without our prior written authorization;
Use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, scrape, “data mine” or otherwise gather Service-related content or information or in any way reproduce or circumvent the navigational structure or presentation of any Service or its contents. Notwithstanding the foregoing, and subject to compliance with any instructions posted in the robots.txt file located in any Website’s root directory, Masco grants to the operators of public search engines permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. Masco reserves the right to revoke these exceptions either generally or in specific cases, at any time and without notice.
Use any Service to advertise or offer to sell or buy any goods or services without our express prior written consent;
Create a database by systematically downloading and storing any Content;
Use any Service to defame abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including without limitation others’ privacy rights or rights of publicity, or harvest or collect information about others without their express consent;
Otherwise disrupt or interfere with the operation of any Service or the servers or networks used to make such Service available; or violate any requirements, procedures, policies or regulations of such networks; or
Otherwise use any Service for anything other than its reasonably intended purpose.

Your use of the Services is conditioned on your compliance with the rules of conduct set forth in this section; your failure to comply with such rules may result in termination or suspension of your access to or use of the Services.

Forums; Submissions; and Public Communication

The Services may enable users to make available certain materials or content (each, a “Submission”), through or in connection with the Services, such as in a chat area, message board or other forum, or through commenting or other messaging functionality (each, a “Forum”). Any Forum is intended to enable you to share comments about our products and services. If you participate in a Forum, any information you disclose in such a Submission may be publicly available, and you should exercise caution in deciding whether to disclose any personal, financial or other sensitive information there. If you choose to make any of your personal information publicly available through any Service, including through a Forum, you do so at your own risk. Please note that the views expressed in Submissions are the opinions of those users and do not represent the views, opinions, beliefs, or values of Masco or any of its affiliates.

For purposes of clarity, you retain ownership of your Submissions. For each Submission, you hereby grant to us and our designees a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicenseable (through multiple tiers), assignable, perpetual, irrevocable right and license to create derivative works based upon such Submission, and to reproduce, translate, display and perform (publicly or otherwise), distribute, transmit, make, have made, sell, offer for sale, import and otherwise use, analyze, commercialize and exploit such Submission, derivative work or improvement in any way for any purpose, or incorporate such Submission, derivative work or improvement into any format or media now known or later developed, for any purpose whatsoever, including for commercial or promotional purposes, without additional compensation to you or any third party. For all your Submissions, you represent and warrant that you have all rights, licenses, consents, permissions, power, and/or authority necessary for you to grant the rights and licenses granted in this paragraph, and that such Submissions, and your provision thereof through or in connection with any Service, are complete and accurate, and are not fraudulent, tortious or otherwise in violation of any applicable laws, rules, regulations or rights of any third party. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding all Submissions that you may have under any applicable law under any legal theory.

You acknowledge that Masco cannot prevent other persons who access the Services from using any Submissions including any personal information contained therein, even if their use of that information violates applicable law or your privacy and safety. For the foregoing reason, none of the Submissions will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure of any Submissions, subject to the provisions of our Privacy Policy.

When participating in a Forum, you should not assume that information obtained in the Forum is reliable and it is not a good idea to make a decision based solely or largely on information you cannot confirm. We cannot be responsible for the content or accuracy of any information and shall not be responsible for any decisions made based on such information.

We may and expressly reserve the right, but have no obligation, to monitor, scan, intercept, review, analyze, store, alter or remove any Submissions or any other messages, information, content or other materials sent to you, or received by you, in connection with any Service including any Forum, at any time, including while it is in transit, and before and after it is stored or made available through any Service, and to monitor, review or analyze your access to or use of any such Submissions or other messages, information, content or other materials, in each case by manual, automated or other means, and in each case for any purpose, including such purposes as may be described in the Privacy Policy. You acknowledge and agree that we have the right to disclose such information, the circumstances surrounding its transmission, and the identity of the poster to any third party for any reason or purpose required or permitted by applicable law.

A testimonial board post or other Submission is not an effective way to tell us you need help with an order or Service feature. If you’d like to tell us about a specific problem, please send an e-mail or call us using the contact information provided at the end of these Terms. Masco disclaims all liabilities for any failure on its part to provide help with a specific problem disclosed on any Forum.

Rules for Sweepstakes, Contests and Games

Any sweepstakes, contests, surveys, games or similar promotions (collectively, “Promotions”) made available through the Services may be governed by specific rules that are separate from these Terms. By participating in any Promotions, you will become subject to any such rules. We urge you to read any applicable rules, which will be linked from the particular activity, and to review our Privacy Policy which, in addition to these Terms, governs any personal information you submit in connection with such Promotions. To the extent that the terms and conditions of such rules conflict with these Terms, the terms and conditions of such rules shall govern with respect to the applicable Promotion.

Disclaimer of Warranties

The Services including the Content are provided for general information only. They are not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of any Content on or available through the Services.

To the maximum extent permitted by applicable law, the Services (including any Content, Software or Forums) are made available to you on an “AS IS" and “AS AVAILABLE” basis, without any conditions, warranties or representations of any kind, whether express, implied or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, or warranties that may rise from course of dealing or course of performance or usage of trade. You acknowledge that you are responsible for obtaining and maintaining all telephone, modems, routers, computer hardware and other equipment needed to access and use the Services, and all charges related thereto. You assume all responsibility and risk for your use of the Services and your reliance thereon. All disclaimers of any kind (including in this section and elsewhere in these Terms) are made for the benefit of Masco and its affiliated entities, and each of their respective licensors, suppliers, advertisers, sponsors, employees, officers, directors, owners, shareholders, representatives, service providers, consultants, counsel, representatives, and agents, whether in the past, present, or future, and the successors and assigns of any of the foregoing.

No advice or information, whether oral or written, obtained from us or through any Service, will create any condition, warranty or representation not expressly made herein. We are not responsible for the actions or information of third parties, and you hereby release us from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

The Services, including any Content, Software or Forums, could include inaccuracies or errors, or information or materials that violate or conflict with these Terms. Additionally, unauthorized alterations could be made by third parties to any Service, including to any Content, Software or Forums. Although we try to maintain the integrity, timeliness, and security of the Services, we make no guarantees that the Services are or will remain updated, complete, correct or secure, or that access to the Services will be uninterrupted. If a situation arises in which any Service’s completeness or correctness is in question, please send an email to us using the contact information provided at the end of these Terms with, if possible, a description of the material to be checked and the location (URL) where such material can be found on the Services, as well as information sufficient to enable us to contact you.

Some jurisdictions prohibit the disclaimer of certain warranties or conditions, such as those set out in this section. To the extent that any disclaimers in these Terms are prohibited by law, such disclaimers will only apply to the extent necessary to make these Terms consistent with such prohibitions.

Third-Party Materials; Links from the Services

Certain Service functionality may make available access to information, products, services and other material made available by third parties, including Submissions (“Third-Party Materials”), or allow for the routing or transmission of such Third‑Party Materials, including via hyperlinks. By using such functionality, you are directing us to access, route and transmit to you the applicable Third‑Party Materials. However, by providing such links or making available such access, we are not endorsing, nor are we responsible for, such third parties or Third‑Party Materials, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third‑Party Materials, or any intellectual property rights therein. We are not responsible or liable for and make no representations or warranties with respect to any Third‑Party Materials or any further links contained therein to other sites. Certain Third-Party Materials may, among other things, be inaccurate, misleading, or deceptive. If you use a website that is hyperlinked to the Website or any other Services or access any Third‑Party Materials, you do so at your own risk; we are under no obligation to monitor Third‑Party Materials, nor are we responsible for assuring that the Third‑Party Materials are free from any Viruses. We may discontinue, block or disable access to Third‑Party Materials (in whole or in part) at any time without notice or obligation to you. In addition, the availability of any Third‑Party Materials through or in connection with the Services does not imply our endorsement of, or our affiliation with, any provider of such Third‑Party Materials, nor does such availability create any legal relationship between you and any such provider.

Your use of Third‑Party Materials is at your own risk and is subject to any additional terms, conditions and privacy policies applicable to such third‑party materials (such as terms of service or privacy policies of the providers of such Third‑Party Materials).

Links to this Website

If you wish to provide a hyperlink from your website to this Website, you may do so only under the following conditions: (i) any link to our Website must be a text-only link and clearly marked Masco Canada website[McM1] [JL2] [GS3] ; (ii) the link must “point” to the homepage of this Website and not to other pages within the Website; (iii) when selected by a user, the link must display the Website on full-screen and not within a “frame” on the linking site; (iv) the appearance, position and other attributes of the link may not imply that you or any related organizations or entities are endorsed or sponsored by, affiliated with, or associated with us; (v) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our names and trademarks; (vi) the linked site may not contain content that could be construed as distasteful, offensive or controversial or that is not appropriate for all age, racial, religious and other groups protected by law; and (vii) we reserve the right to revoke our consent to the link at any time in our sole discretion and you will remove the link immediately upon our request. By linking your website to ours, you are agreeing to be bound by these Terms.

Violations; Waivers; and Indemnity

We reserve the right to seek all remedies available at law and in equity for violations of these Terms, including termination, suspension or blocking of your access to the Services. Our failure to enforce any provision of these Terms will not constitute a waiver of such provision or of our legal or equitable rights. Further, no waiver of any rights under these Terms shall be effective unless it is made in writing signed by the party granting the waiver, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such written document. To the fullest extent permitted under applicable law, you agree to defend, indemnify and hold harmless us, our affiliated entities, and our and their respective suppliers, licensors, contractors, and other persons involved in the provision of the Services, from and against any and all damages, claims, liabilities, judgments, losses, awards, costs, expenses and fees (including legal fees), arising out of or related to (i) your violation or alleged violation of these Terms; or (ii) any allegation that any materials you submit or transmit to us or otherwise via the Service (including any Submissions) infringe, misappropriate or violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or (iii) your access to or use of, or activities in connection with, the Services (including any Content or Software).

Limitation of Liability

To the maximum extent permitted by applicable law, neither us nor any of our affiliated entities are or will be responsible or liable to you or any third party, under any theory of responsibility or liability, for any indirect, incidental, consequential, special, exemplary or punitive damages (including, but not limited to, damages for loss of business, loss of data, loss of use or lost profits, loss of other intangibles, or loss of security of submissions (including unauthorized interception by third parties of any submissions)) for any multiplier on or increase to damages, or for any costs or fees (including legal fees), whether under these Terms or otherwise, arising out of or in connection with these Terms or any Services, including any Content, Software or Forum, whether under contract, tort (including negligence or otherwise), strict liability, common law, statute, equity, or other theory, even if advised in advance of the possibility of such damages or losses. The aggregate liability of Masco and its affiliated entities for all claims arising out of or relating to these Terms or any Services (including any Software, Content or Forum), whether in contract, tort (including, without limitation, negligence) or otherwise, shall not exceed the greater of (i) the total amount paid by you, if any, for the Services giving rise to such claim during the one hundred eighty (180) day period before such liability first accrues, and (ii) one hundred dollars ($100.00). You specifically acknowledge that Masco and its affiliated entities shall not be liable for defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

All limitations of liability of any kind in these Terms are made for the benefit of Masco and its affiliated entities. Some jurisdictions prohibit the exclusion or limitation of certain types of liability, such as those set forth in this section. To the extent that any exclusions and limitations in these Terms are prohibited by law, such exclusions and limitations will only apply to the extent necessary to make these Terms consistent with such prohibitions.

Governing Law

These Terms will be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without reference to any choice of law rules under such laws. You agree that any action at law or in equity arising out of or relating to these Terms or relating to your use of the Services will be filed only in the provincial or federal courts located in St. Thomas, Ontario and you agree to submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Termination

These Terms are effective until terminated by Masco. Masco, in its sole discretion, may terminate or suspend your access to or use of any Services, at any time and for any reason, including if Masco believes that you have violated or acted inconsistently with these Terms. Upon any such termination or suspension, your right to use the Services will immediately cease, and you will promptly destroy all copies of any and all Content and Software (including any backup copies thereof) in your possession or control. You agree that any termination or suspension of your access to or use of any Services may be affected without prior notice, and that, upon such termination or suspension, Masco may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that Masco and its affiliated entities shall not be liable to you or any third party for any termination or suspension of your use of or access to the Services or to any such information or files, and shall not be required to make such information or files available to you after any such termination or suspension. Any provisions that, by their nature, are intended to survive, will survive any termination of these Terms.

Miscellaneous

(i) These Terms, including any Additional Service-Specific Terms and rules for any Promotions, constitute our entire agreement with you regarding your use of the Services, and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Masco relating to such subject matter. (ii) Any heading, caption or section title contained in these Terms is inserted only as a matter of convenience and in no way defines, limits, or explains any section or provision hereof. All terms defined in the singular shall have the same meaning when used in the plural, where appropriate and unless otherwise specified. Any use of the term “including” or variations thereof in these Terms shall be construed as if followed by the phrase “without limitation.” (iii) The invalidity or unenforceability of any term of these Terms in any jurisdiction shall not affect the validity and enforceability of such term in any other jurisdiction or of any other term. In the event any provision of these Terms is found by a court of competent jurisdiction to be invalid, void, or unenforceable, you agree that unless it materially affects the entire intent and purpose of these Terms, the invalidity, voidness, or unenforceability shall affect neither the validity of these Terms nor the remaining provisions herein, and the provision in question shall be deemed to be replaced with a valid and enforceable provision most closely reflecting the intent and purpose of the original provision. (iv) Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision. (v) These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Masco. (vi) You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms without restriction. (vii) Notices to you may be made via posting to the Website (to the extent related to your use of the Website), by e-mail, by regular mail, or by any other reasonable means, in Masco’s discretion. (viii) Without limitation, you agree that a printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. (ix) Masco will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Language

Please note that both the English and French versions of these Terms have equal legal value. The French version of these Terms is accessible here. Veuillez noter que les versions anglaise et française de ces conditions d’utilisation ont la même valeur juridique. La version française des conditions d’utilisation est accessible ici.

Feedback; Questions

We welcome questions, comments and other feedback about these Terms, the Services and our products and services, including ideas, proposals, suggestions or other materials (“Feedback”). However, please be aware that, whether related to the Services or otherwise, such Feedback will be deemed a Submission hereunder, and you hereby acknowledge and agree that we will treat all such Feedback as non-confidential and we may reproduce, use, commercialize, disclose, and distribute such Feedback, and authorize others to do so, without notice or obligation to you. You further acknowledge and agree that your provision of such Feedback is gratuitous, unsolicited and without restrictions, and does not place us under any fiduciary or other obligation. If you have any questions about these Terms or the Services, please contact us.